职位描述岗位职责：Key Accountabilities：1、协助运营协调经理完成任务，为企业争取尽可能多的增值收入；Assist the operations and coordination manager to complete the task and strive for as much value-added revenue as possible for the enterprise;2、协助运营协调经理进行对外和对内联系；Assist operations coordination manager in external and internal liaison;3、在会议和活动的现场提供现场服务，在授权范围内解答客户的问题；Provide on-site services at meetings and events to answer customer questions within the scope of authorization;4、会议活动后的反馈意见收集、整理，完成客户满意度调查；Collect and sort out feedback after meetings and activities, complete customer satisfaction survey;5、做好会议、展览活动文件的归档工作；Archiving documents for meetings and exhibitions;6、正确对待客户的投诉，在授权范围内给予答复；不能处理的，应立即上报；Treat customer complaints correctly and respond to them within the scope of authorization; If it cannot be handled, it shall be reported immediately;7、根据要求参加会议并做好会议记录；Attend meetings and take minutes as required;8、记录所有有效客户信息并做好数据管理。Record all valid customer information and do data management.任职要求：General requirements：1、大学本科及以上学历；Bachelor degree or above;2、有较强的语言和书面表达能力；Strong verbal and written communication skills;3、熟练撰写外文传真、公函、书信的能力；Proficient in writing foreign fax, official letter, letter ability;4、具备英文听说读写能力；Good English listening, speaking, reading and writing skills;5、身体健康，相貌端正；Good health and good looks;6、有较强沟通能力；Strong communication skills;7、有善于处理人际关系，对外与客户建立良好关系的社交能力；Good at handling interpersonal relations and establishing good relationships with customers;8、有良好的心理素质，具有承受紧张工作压力的能力；Have good psychological quality, with the ability to work under pressure;9、具有团队意识，有集体荣誉感。Have a sense of team, have a sense of collective honor.其他要求国际联号工作经历：优先语言能力：英语-精通计算机能力：精通年龄要求：35岁以下比比竞争力目前共有 位求职者投递了该职位，你的简历匹配度为 你的综合竞争力排名为第 名用「最佳东方」APP扫一扫查看你的竞争力分析