Dutch Speaking Digital Key Account Manager

Conduent Turkey Musteri Hizmetleri Ltd.Sti.

  • İstanbul Anadolu Yakası
  • Sürekli
  • Tam zamanlı
  • 19 gün önce
A Digital Key Account Executive plays a crucial role in managing and nurturing relationships with key clients. This position requires a strategic mindset, exceptional communication skills, and a deep understanding of the company's products and services.We are looking for enthusiastic candidates who have a passion for providing great customer engagement on both the conversation and the excellent service, in all encounters that customers have with the Customer Engagement Center.For this role it is essential that you speak both Dutch and English.Key areas of responsibilityYou will focus on B2B sales related topics and communication with the B2B customers/prospects.You will be one of the first contacts for sales operations via phone and email channels for customer consultation and internal & external stakeholder communicationYou will handle enquiries about products & services, appointments, manage dealer's contact requests, requests for more information or any related support in the Customer Engagement Centre.You will process product-related enquiries and, if required, conduct online product presentation.You will be supporting B2B sales team in identifying potential new B2B prospects & customer.You will be in constant contact and support Key Account Managers, International Key Account Managers, Fleet Specialists and Head of Fleet throughout the whole sales funnel process.You will support sales efforts by preparing and organizing vehicle orders and following up purchase management with customers.You will support sales and marketing efforts by generating qualified B2B leads and guiding B2B prospects through the sales process.You will support selling products and services, order processing, as well as support Key Account Managers and Fleet Specialists with the order management process, in case needed, as well as delivery orchestration.You will assist in attracting new customers and ensuring existing customers are supported at every step of their journey.You will support Key Account Management team to conduct win & loss reviews based on opportunities, proposals and customer feedback.Knowledge & ExperienceTarget orientation and at least 1 year work experience in sales, telesales and online sales.Excellent organization skills.Sales driven personality and feel for customer engagementPassion for Sales and Customer Engagement processes via multiple platforms - phone, email.Strong communication skills and the ability to convey a message both verbally and in written formAn interest in or affinity with the automotive sectorWorking in an agile manner to switch between different tasksA desire to work in an evolving landscape where new ideas and innovation are always at the forefront of your activityEmpathetic approach to each situation, ability to understand customer position and urge need to assist during the processDesire to grow and sharpen your skills to develop your role alongside the brandUnderstanding of the importance of accuracy and quality in customer interactionsGood use of IT systems and typing skillsAbility to manage different tasks in an efficient, accurate and timely mannerDesire to provide excellence in all you doAffinity with CRM tools is a nice to haveWork- and training hoursThe training will be approximately 3 weeks, from Monday till Friday from 9.00 AM till 5.15 PMOur Customer Engagement Center is open from Monday till Friday from 9.00 AM to 18.00PM.What we offer you:A full-time contract.We pay an attractive salary and provide a bonus scheme.The training will be approximately 3 weeks, from Monday till Friday from 9.00 AM till 5.15 PM.On top of that we offer: Sodexo, internet fee, private health insurance, referral program that will allow you to earn extra bonus.From your first day you'll have access to development programs and world-class training opportunities for your personal requirement to develop yourself.You have the option to work on our fantastic location in Istanbul or a combination of working on location and remote.And did you know this about Conduent?This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.Our employees choose to build their careers at Conduent:More than 25% of our associates have been with us for 5 years or more.Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.Surveys show that 75% of our associates agree with this; "I belong at Conduent".We'll welcome you into our teamApply now!İlanı Şikayet EtPreferred CandidateYears of Experience 1 - 3 years of experienceYears of Experience: 1 - 3 years of experienceLevel of Education Associate Degree(Graduate), Bachelor's(Graduate), Master's(Graduate), Doctorate(Graduate)Level of Education: Associate Degree(Graduate), Bachelor's(Graduate), Master's(Graduate), Doctorate(Graduate)Military Status Completed, Exempt, DelayedMilitary Status: Completed, Exempt, DelayedLanguagesEnglish(Reading : Advanced, Writing : Advanced, Speaking : Advanced) Dutch(Reading : Native Language, Writing : Native Language, Speaking : Native Language)Languages: English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)Dutch(Reading : Native Language, Writing : Native Language, Speaking : Native Language)Driving License Class BDriving License: Class BKıdemli Kilit Hesap Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.Call center products and servicesHakkımızdaConduent olarak biz, iş süreçleri hizmetlerinde dış kaynak kullanımı öncüsüyüz. İş Süreçleri Hizmetleri sektöründe öncü olarak hizmet veren ve dış kayYan HaklarÖzel Sağlık Sigortası, Servis, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Tam Gün Sağlık Hizmetleri, Bayram Yardımı, Bireysel Emeklilik.Conduent Turkey Müşteri Hizmetleri Ltd.Şti. İş İlanlarıÖnceki SonrakiKıdemli Kilit Hesap Yöneticisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.KaydetBaşvuropen_in_new
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