QSSK-BD-RCP-FRONT OFFICE EXECUTIVE
Q-Sourcing Servtec
- Nairobi
- Permanent
- Full-time
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, we are looking for a competent, skilled, and experienced front office executive to work in Nairobi.
Job summary:
The front office executive will manage the reception area, answer and route all telephone calls, meet and greet visitors at the reception, maintain housekeeping at the front office & provide administrative support as and when required.
KEY ROLES AND RESPONSIBILITIES * Perform reception duties in an efficient, professional and courteous manner.
- Answer calls and maintain a rapid response rate according to agreed standards.
- Promptly, accurately, professionally and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages.
- Adapts at using all features of the telephone system.
- Log information on calls that are not answered, where required and maintain detailed and accurate records.
- Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, shredding machine and photocopy machine.
- Communicate and liaise verbally and in writing between clients /suppliers /visitors/ enquirers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
- Establish and maintain effective working relationships with co-workers, supervisors and the general public.
- Maintain regular consistent and professional attendance, punctuality and personal appearance.
- Maintain customer/ supplier and employee database directs all incoming mail to appropriate offices.
- Receives deliveries when necessary and notifies recipients.
- Maintains a thorough working knowledge of and adheres to organization policies, regulations and procedures.
- Respects confidentiality in discussing participant/consumer, staff, and organizational matters.
- Maintains the log book for cheque dispatch.
- Maintains confidentiality of organization fiscal and personnel related information.
- Bachelor of Business Administration degree/Office Management or a related discipline.
- Minimum of 2-3 years working experience in front office and switchboard operations.
- B- And above in KCSE
Interested and qualified applicants should submit their applications through the link below.Note:
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.