Product Intern

Upstox

Mumbai, Maharashtra Bangalore, Karnataka
Training
Full-time

13 days ago

The Upstox Story:Upstox is one of India's leading Fin-Tech companies with a mission to simplify trading & investing to make it easily accessible to the masses. We aim to enable everyone, from new investors to seasoned traders, to invest across multiple categories with our state-of-the-art trade & investment platform and commission-free pricing. We offer numerous asset categories to invest in, like Stocks, IPOs, Mutual Funds, and more.By focusing on our customers' needs and equipping them with personalized yet powerful tools, we witnessed a steep growth of 800% in our customer base from 25 Thousand in 2017 to 2 Lakh in 2019. With 1500% growth in 2020, currently, over 11 million customers trust us with their investment decisions, thus setting us on the course to become an industry-leader in the country.Our mission is simple - to break down the complexities of investing and make it more effortless, accessible, affordable, and easy for the masses to adopt. This key principle when infused with intuitive design and leading-edge technology will help us empower every Indian to take control of their investments.RKSV Securities was founded by Ravi Kumar and Shrinivas Viswanath in 2009 and was soon graced by Kavitha Subramanian as the third co-founder in 2016. Backed by Ratan Tata, Upstox had raised $4 million in Series A funding in early 2016 that was led by Kalaari Capital. The Series B funding round scaled multifold and witnessed an investment of $25 million by US-based investment firm - Tiger Global Management in September 2019.We have a team of highly skilled technology and finance professionals, and are currently looking for highly motivated field experts to be part of our high-energy team.Job Description Summary:As a Product Intern, you will have the opportunity to contribute to the development and enhancement of our platform, ensuring great experience for our users. This role is ideal for individuals who are passionate about personal finance, have a strong analytical mindset, and are eager to learn and grow in a fast-paced environment.Responsibilities:

Get to know customer: Analyze data, conduct user research, and analyze support tickets to understand their pain points and address them at scale.

Make your first release: Collaborate with designers and developers to address the identified pain points using your research and analysis.

Increase adoption of existing product features.

In you day to day role you will:- Analyzing data to discern positive and negative trends and taking appropriate action.- Maintaining close connections with customers through user research or other mediums to address critical customer issues related to specific product features.-Analyzing customer tickets associated with a particular product feature and brainstorming solutions to address them at scale.-Collaborating with developers and designers to develop small features and address existing bugs.-Scaling existing product features by collaborating with the marketing team and/or implementing self-adoption solutions.PPO will be offered based on performancePsst… tips on how you can beat the competition:If you can showcase your abilities to:· Be self-driven / quick starter· Have an ownership mindset· Aggressively drive and deliver resultsIf you fit the above description, we would love to connect with you! APPLY NOWA basic requirement but one that many forget: Make sure you go through , and give us feedback!

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