Sistem inženjer

STADA Arzneimittel

Beograd
Stalan
Puno radno vreme

Pre 25 dana

STADA GIS Serbia is an IT business partner to STADA companies worldwide, providing continuously upgraded, abundant knowledge, experience, and resources. We are performing international projects in Germany, Great Britain, Belgium, Denmark, Portugal, Spain, Russia, Vietnam, Serbia and other countries.We are looking for a System Engineer in our End-User Support team. If you are skilled in Microsoft services and have customer focused approach, this is the opportunity for you!System EngineerLocation: BelgradeJob description:

Provide onsite and remote support to STADA Group employees and external consultants
Manage user requests in internal ticketing tool and communicate with users
Manage IT services and infrastructure primary based on Microsoft technologies (Active Directory, M365, System Center)
Provide support and troubleshooting technical issues on end-user digital workplace platforms (end-user devices, client software, conference room equipment)
Provide technical assistance for user queries via Teams, e-mail or phone
Hardware equipment maintenance and support
Coordinate activities with other technical personnel
On-call duty and incident management support

Qualifications:

Expert knowledge in Microsoft Operating systems and Office applications
Experience in system administration of client focused Microsoft services such as AD, M365, SCCM
Experience in providing IT first level/second level support (Helpdesk, Servicedesk teams)
Wide technical knowledge of various technologies and products, including client network
Ability to communicate effectively to help end-users and provide best-in-class customer experience
Minimum high school degree
Fluent verbal and written English knowledge (German or other languages can be an advantage)
Basic ITIL knowledge is preferred
Driver license (category B) is preferred

Only shortlisted candidates will be contacted

STADA Arzneimittel

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