Swedish/ Norwegian Customer Support Agent
BettingJobs
- London
- Permanent
- Full-time
- Answer chats and emails to customers accurately and exceeding their expectations within the target timescales.
- Provide excellent customer service on the Casino products in an expedient manner
- Identify, research, and resolve customer issues.
- Be self-motivated use own initiative to be able to utilize available resources to improve knowledge and help customers.
- Work as part of a team to improve the overall performance of the Customer Service.
- Provide all CSR duties in Swedish, Norwegian and English.
- Proven problem-solving skills.
- High level of attention to detail.
- Ability and desire to deliver exceptional levels of Customer Service.
- Clear thinking and problem solving.
- Flexible and willing to work daily/evening shifts.