Inside Sales - Bid Coordinator
Northwest Playground
- Issaquah, WA
- Permanent
- Full-time
- The Bid Coordinator is an Associate Level position on the Sales Team reporting directly to the Chief Revenue Officer.
- This role will be the primary point person for managing bid research and distribution for all territories at Northwest Playground Equipment.
- Track multiple bid sites and public forums to search for opportunities that align with our business operations (Dodge, BXWA, and others).
- Review and analyze RFP’s, RFQ’s and RFI’s.
- Collaborate with each sales territory team to assess bid feasibility and prioritize opportunities.
- Manage open bid opportunities and report on milestones and activity.
- Administer and update the CRM (Salesforce), ensuring all records are accurate and can be tracked by priority and urgency.
- Develop and communicate a vision and defined goals to drive a consistent end-to-end Customer experience across the organization; develop and implement a roadmap of Customer experience programs and initiatives.
- Review outstanding opportunities with a cadence of celebrating wins, learning from losses, and effectively setting and measuring clear expectations throughout the department to ensure account
- Track outstanding Quotes, Orders, and other deliverable activities and create a cadence for consistent check-ins on project status.
- Create position benchmark standards for KPI and DBI indicators to measure against.
- Liaison between Sales and Sales Assistants to process improvement within tracking Bids and Opportunities.
- Influences peers to meet department and company objectives.
- Conduct market research to identify potential clients and industry trends.
- Research competitor product offerings and understand how we sell against them.
- Analyze market data to inform pricing strategies and enhance competitiveness in bids.
- Build positive relationships with internal teams, clients, and stakeholders through active communication and follow-up.
- Seek out and pursue key markets for bid opportunities.
- Develop a comprehensive understanding of Northwest Playground Equipment products.
- Prepare and submit comprehensive bids, proposals, and quotations to potential clients and contractors.
- Compel adoption of NPEI product offerings during the substitution process.
- Coordinate with sales for value-added services such as installation wherever possible.
- Show a high degree of customer service with follow-through on all open opportunities through the sales cycle.
- An associate degree in business, communication, construction management, or a related field or equivalent experience is preferred.
- Minimum 2 years prior experience with plan rooms or bid services required.
- Experience in construction project bidding, specifications, and construction plans highly preferred.
- Salesforce or related CRM experience highly preferred.
- Proven experience in a similar role, ideally in Sales Coordination or Bid Management.
- Excellent communication skills and a friendly, positive attitude that helps build relationships.
- Proven ability to manage and oversee multiple tasks simultaneously and prioritize effectively.
- Ability to work in a dynamic, growing organization, with a willingness to learn and adapt to change.
- Proficiency in MS Office and financial software applications.
- Willingness to partner and solve problems cross-departmentally.
- Ability to attend on-site bid meetings if necessary.
- 7:30a-4:30p, Monday - Friday plus overtime as needed
- This position works onsite out of the Issaquah office.
- Remote 1-day/week following 90-day Introductory Period
- $55,000/yr ($26.44/hr) plus overtime and commission
- Potential commission earnings in first year of $24,000
- Hybrid schedule after 90-day Introductory Period
- Professional growth opportunities
- On-the-job training
- 10 paid Holidays
- Paid holiday shut down between Christmas and New Year's Day
- Health benefits (medical, dental, vision)
- 401k with 4% employer matching
- Lifestyle Spending Account
- Tuition reimbursement
- Business casual work attire
- Office snacks