Store Manager - Kamloops
Nature's Fare Markets
- Kamloops, BC
- $75,000-90,000 per year
- Permanent
- Full-time
- Competitive wage range: $75,000 to $90,000 Annual Salary - The compensation offered for this position will take into consideration location, education, skills, experience and other factors.
- Comprehensive benefit package (dental, vision, naturopathic practices + more)
- Up to 25% store discount
- Variable Incentive Potential
- Education allowance
- Free swag (products, food, clothing + more)
- Share in some laughs, air high-fives, and fun each day
- Communicate, represent, and uphold Nature's Fare Markets' Core Values
- Work with the Store Manager to build and sustain a positive work environment of outstanding teamwork, mutual respect, and exceptional morale
- Catching the subtle mannerisms, behaviours, and actions of staff and managing and correcting these with your team by being visible in your store; using your leadership skills to bring out the best in people
- Recognizing and rewarding employees in moments of excellence and providing real time coaching
- Assist in interviewing, hiring, training, developing, and leading staff members in a manner which builds and sustains a high performing team with minimal turnover
- Provide open, consistent, and useful communication to staff regarding storewide & company goals, news, trends, and events
- Be passionate about health and wellness; live the lifestyle
- Providing and promoting customer service standards for a positive shopping experience and customer loyalty
- Assist with influencing and managing the atmosphere and customer experience in your store
- Ensure that every customer experience is outstanding
- Assist with all aspects of store operations and be ready and willing to jump in to help in any department as needed
- Lending a needed hand on cash, grocery, ordering, customer service that is the cornerstone of our leading by example
- Work with your teams to ensure store merchandising is inviting to customers and drives sales
- Challenge the status quo by bringing forward new ideas and promoting an open and safe place for team members to provide feedback and collaborate
- Assist with and support renovations as needed
- Ensuring the store is well merchandised and assisting with building ends/displays to ensure they are maximized
- Observe and determine if policy and procedures are being followed
- Supporting your operations team
- Anticipating department volumes throughout the day, and accordingly direct and relocate staff
- Assume total responsibility for the store in the absence of the store manager
- 5+ years of experience in a retail management position
- Experience deftly managing people in a customer service industry is a strong asset
- Post-secondary education in business administration, management, or related field preferred
- Strong technical knowledge using Microsoft Office Suite
- Experience managing budgets and financials
- Demonstrated operational execution skills
- Available for flexible scheduling to meet the needs of the store including mornings, nights, weekends, holidays, and long/unusual hours
- A good sense of humor with the ability to laugh at yourself
- You have an entrepreneurial spirit and enjoy being a part of many aspects of the business during your day-to-day
- You are values driven. You are passionate about being involved in your community and you want to do the right thing for your team members and your customers
- You lead by example and from a place of caring. This comes from your ability to be self-aware and demonstrate a high level of emotional intelligence.
- You are an advocate for holistic wellness and incorporate wellness strategies into your lifestyle
- You have a passion for providing a lasting and meaningful experience for customers and team members