Digital Insight Analyst Portugal

Wunderman Thompson

Lisboa
Permanente
Horário completo

Há 14 dias

Who We Are:At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.Digital Insight Analysts required to join our Portugal teamThe opportunity:Digital Insight Analysts are required to join our Insight Teams to work on some of the world's largest, high scale eCommerce platforms and online customer journeys in our offices in Portugal (Lisbon and Porto). If you're looking to relocate to Portugal we can help out with visa and relocation; this would be a great opportunity due to continued growth and our ever expanding capabilities in Portugal.Reporting to the Head of Customer Insight & Activation, you will be responsible for analysing digital behaviour in order to provide rich, actionable insight and recommendations to our clients. This is more than just an insight role; it's an opportunity to help shape the digital strategies of the world's leading brands and retailers!What you'll be doing:

Creating measurement plans that identify the customer behaviour to be tracked (you will work closely with our implementation analysts for this)
Establishing detailed reporting and visualisations that help our clients understand the performance of their digital channels
Using measurement tools to analyse visitor behaviour in detail, across a wide range of digital properties (websites, mobile applications, instore devices)
Creating detailed insight reports that cover key findings and recommendations
Presenting your findings to a senior-level client audience and helping them understand what it means for their business
Working with our internal UX and design teams to inform the creation of new websites and apps
Answering client queries and running training sessions with them

What we want from you:

Solid experience working as an insight/data analyst, ideally in an ecommerce setting (client or agency)
Advanced practical knowledge of Google Analytics, ideally including its Enhanced Ecommerce functionality
A proven track record of delivering large insight projects for leading B2C organisations
Numerically adept in using Excel (or similar) to analyse data
Previous experience supporting junior team members
Extensive experience working with senior client stakeholders
Effective time management and multitasking abilities

If you know some of this, even better:

Practical knowledge of visualisation tools such as Google Data Studio, Tableau and Qlikview (or proficiency in using R or Python packages for relevant visualisation).
Experience working with any of the following tools is a bonus: Adobe Analytics, Google Tag Manager, SessionCam, Decibel Insight, ContentSquare, Optimizely, Monetate, Qubit, HotJar, CrazyEgg

What we can offer you:Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.AT VML Enterprise SolutionsOur Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.In our Lisbon or Porto office, you'll join a team of other specialists who are always ready to help each other. The team is part of our Enterprise Solutions network and works in coordination with our Local and EMEA client leads.At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.VML is a WPP Agency. For more information, please visit , and follow VML on our social channels via , , and .When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our . California residents should read our . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our . California residents should read our . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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