Guest Service Agent - Full Time
Marriott
- Sydney, NSW
- Permanent
- Full-time
Job Category Rooms & Guest Services Operations
Location Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-ManagementFour Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Guest Service Agent in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travelers.Position Summary:
- Assist travelers arriving and departing the hotel through the check in and departure process
- Handle general enquiries, and provide a friendly, genuine service with each traveler experience
- Build and strengthen relationships with existing and new travelers to enable future bookings
- Support your front office team in general operational tasks
- Take guest reservations and perform cash handling & credit card responsibilities
- Be an expert on the hotel and the surrounding area, have a sense of the local to exceed guest expectations
- Experience with OPERA property management system or similar
- Relevant Industry experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness