Sales Service Advisor

Alfa Laval

  • Poggibonsi, Siena
  • Tempo indeterminato
  • Full time
  • 1 mese fa
The Service Team is looking for a Sales Service Advisor in our Poggibonsi site.Who you areWe are looking for a person with an agile mindset and Willingness for acquiring and sharing new knowledge.You have a technical background with consultancy behaviour.You are a strong contributor to a vibrant workspace where knowledge sharing, delivering as a team, face-to-face and multi-cultural interaction are vital components.About the jobBased in Poggibonsi, you will become a part of the Olive Oil team, which is responsible for Olive Oil Business, Service is responsible to support our Service Business Partners in their Sales and Technical activities.Technical activities include: commissioning supervision, troubleshooting supervision, Digital services, Advisory Services (Assessment, audit, upgrades and consulting services) together with our Service Business Partners.Sales activities include: Sales Target, Market Potential, inputs for Price Policy, Discounts, Promotions, and inputs per for marketing & communication, installed base maintenance and upgradeThe resource will spend almost 30% of his time in office and 70% on Customer or Service Partner site.in your role you will also:
  • Deliver training/learning activities for Service business partners and end-users to secure knowledge and inspire effective work.
  • Deliver technical and commercial audit to our Service business partners.
  • Deliver Assessment/audit and consulting services to our Final customer to reduce the energy/water consumption or improve the performance
  • Support solving customer claims.
  • Support Service Business Partner to develop the correct technical solution for the customer.
  • Support sales team Capital and Service on the Business Strategy through Service Partners.
  • Support our Final customers.
You have
  • A technical diploma
  • In-depth mechanical and electrical knowledge with practical experience in workshop dismantling and repairing machineries. Experience with Separation and thermal equipment is a plus.
  • A very good knowledge of both written and spoken English to be able to communicate with Business Unit
  • Experience in the Olive Oil industry sector is preferable
  • A good knowledge of Microsoft® Windows environments and the Office package (Word, Excel, Access, PowerPoint and Outlook)

Alfa Laval