Head of International Business Support
EXL Service
- Dublin
- Permanent
- Full-time
- Playing a pivotal role in the setting up and functioning of the International HQ (IHQ) comprising 5 x lines of business leaders, 5 x Centres of Excellence and enabling function leadership.
- Supporting SVPI in planning for and facilitating ongoing IHQ meeting cadence – weekly/ monthly leadership team meetings and sales opportunity reviews, quarterly strategy planning meetings and quarterly business reviews.
- Collaborating with CEO’s office in defining and ongoing reporting of OKRs for the International Business.
- Collaborate with the BU Growth Offices in planning and executing on accelerated International growth.
- Working with FP&A team in preparing annual and quarterly International budgets.
- Working with Finance and Tax teams in the preparation of annual submissions for Government/IDA grants and Corporation tax reliefs.
- Working with FP&A teams in developing and maintain relevant business management reporting of KPIs, providing financial and analytical insight to International BU leaders and proactively highlighting challenges.
- Conducting strategic and market research and developing an in-depth understanding of our business and external market forces to timely refine the strategy and continue to execute on same.
- Driving and overseeing the progress of multiple key strategic projects.
- Proposing new ideas and suggesting improvements for existing business strategies to drive growth.
- Supporting the preparation of strategic business cases and presentation for leadership.
- Defining problems and strategic solutions - scoping, analyzing, preparing, and presenting strategy checks.
- Managing and contributing to strategic projects utilizing problem-solving frameworks. E2E program managing multiple tasks and projects to ensure timely completion and seamless execution.
- Stakeholder management: building and nurturing strong advisory relationships with key external and internal stakeholders including influencing executives.
- Significantly improve the effectiveness of the strategy, growth & sales enablement, operations, and overall business results for EXL’s global Insurance business, by working closely and collaborating with business leaders across EXL’s International business and enabling functions.
- 8+ years’ tenure with strong understanding of financials, strategy, data analysis, program management and stakeholder management.
- Demonstrated experience and knowledge of strategic problem solving and frameworks, and project management skills.
- Ability to liaise with senior stakeholders and influence people of a diverse range of backgrounds.
- Experience in applying strategic frameworks and tools for analyzing strategic problems and developing strategies.
- Excellent written and verbal communication with the ability to establish credibility and strong relationships with senior stakeholders.
- Problem identification and solving - ability to critically assess a wide range of scenarios, quickly get to the nub of the issue and develop plans to fix/improve.
- Highly organized with sharp attention to detail
- Reporting – ability to summarize multi-dimensional data in an easy-to-consume manner for busy execs.
- Assertiveness – ability to task more senior colleagues on behalf of SVPI.
- A competitive salary with a generous bonus, private healthcare, life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
- At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
- As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
- At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.