Income Auditor
Hilton
- Doha, Qatar
- Permanent
- Full-time
- Carry out daily checks of revenue via an Operations Audit as per hotel standards
- Reconcile and monitor commissions, housekeeper and rate discrepancies, and Conference and Banqueting Revenue against daily function sheets
- Check non-arrivals, late departures, no sales/voids, management bills, bill sequence and pay-outs
- Check bills signed to Room Account and record all covers
- Spot-check Function Diary and the settlement of function bills
- Reconcile telephone, Pay TV, newspaper revenue, guest laundry income, corrections and allowance
- Ensure Advanced Deposits are current
- Audit the hotel daily revenue figures, supporting reports and vouchers
- Ensure that all revenue is captured and reported
- Review all entertainment dockets and officers checks, ensuring that all are authorized and signed and have appropriate level of detail
- Check that complimentary rooms have been appropriately authorized
- Audit the telephone interface report to ensure all telephone revenue has been posted
- Ensure the relevant Front Office and Outlet reports are printed, audited and filed in date order
- Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, paid outs, allowances and rebates, miscellaneous charges, car park revenues, and room safe keys
- Prepare rebate and allowance summary and rebate journal
- Reconcile credit card charges between electronic credit card machine and Point of Sale system on a daily basis
- Input and allocate credit card payments from bank statements, following up on any discrepancies
- Prepare daily revenue report for the Hotel Management
- Audit the daily cash summary prepared by the General Cashier and records the summary in the General Cashier’s Report
- Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades etc. have been properly authorized
- Record cashier overs/under in the relevant reports and follow up with the Outlet Managers or Front Office Manager
- Follow up on any discrepancies
- Ensure all paid out vouchers have proper authorization, signatures and backup
- Audit the daily food and beverage report and verify the cashier’s remittances to the General Cashier’s Report
- Ensure that all restaurant and bar checks are properly accounted for
- Ensure that all banquets and functions revenue is entered
- Ensure the accurate and timely input of data to the General Ledger system
- Recommend improvements to processes as required
- Execute on tasks/requests as instructed by the Finance Manager
- Experience in the hotel / leisure / retail sector
- Possess strong organisational skills
- A good understanding of financial operating systems and procedures
- Strong influencing, inter-personal and communication skills
- Excellent analytical skills
- Previous Accounts/Finance experience in a high volume department, preferably within a hotel environment
- Experience with the PeopleSoft system