Company Description Founded in 2021, The Castle Crafts is a highly innovative online brand specializing in gifts and home decor. The company has played a vital role in transforming the lives of artisans across India by modernizing traditional Indian crafts. With a wide range of handmade products, The Castle Crafts has established itself as a leading brand in the global market. The company aims to be the largest online home decor and gifts brand with a strong focus on ethical sourcing and excellent customer service. Role Description This is a full-time on-site role for a Sales and Marketing Specialist based in Firozabad. The Sales and Marketing Specialist will be responsible for daily sales operations, customer service, training, and sales management. The role involves actively engaging with customers, meeting sales targets, providing training and support to the sales team, and generating marketing strategies to promote the brand. Qualifications Excellent communication and interpersonal skills Strong customer service orientation Proven experience in sales and achieving targets Able to conduct effective training sessions Experience in sales management and team leadership Knowledge of marketing strategies and brand promotion Ability to work well under pressure Experience in the gifts and home decor industry is a plus Bachelor's degree in Business, Marketing, or related field