Retail Process Engineering Project Manager II
Comerica
- Auburn Hills, MI
- Permanent
- Full-time
- Leads and/or participates on large project teams. Projects will be complex and
- Completes project documentation (reports, project plans, etc.).
- Collects and analyzes data, prepares results in a report format. Develops trend analysis capabilities.
- Assists with development of process strategies that have long term implications.
- Identifies the need for change and generates ideas for process improvements.
- Initiates, manages, and evaluates POCs for new processes.
- May be called upon to act in a leadership capacity as needed.
- Develops clear and concise written communications.
- Acts as a liaison between various departments and key stakeholders.
- Supports existing and new technologies in banking centers and operational areas.
- Stays connected to new technology and trends.
- Maintains relationships with and may manage various vendors.
- Stays connected with banking center colleagues to meet front line technology and process expectations.
- Manages or participates in 4-5 medium to large concurrent projects that vary in scope and complexity.
- Leverages advanced problem-solving methodologies (including Lean Six Sigma) to develop process.
- Solutions that address risk and improve front-line effectiveness.
- Identifies the need for change and generates process improvement ideas.
- Is a subject matter expert; can step into any situation within the department and resolve/lead to resolution.
- Supports broader process management needs of key stakeholders.
- Initiates, manages, and evaluates POCs for new processes.
- Makes senior management level presentations.
- Strong problem-solving abilities.
- Excellent written and verbal communication skills.
- Ability to manage goals and objectives and effectively multi-task.
- Ability to interact and work with various levels of individuals.
- Strong presentation skills.
- Innovative and creative.
- PC experience -- Word, Excel, PowerPoint, Visio.
- Bachelor's degree from an accredited university OR 4 years of relevant experience
- 5 years Financial Services experience required
- 3 years Project management experience
- 2 years Performing data or financial analysis
- 1 year of advanced Excel experience