Job Summary To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service. Job Accountabilities - Key Accountabilities . Actively manage daily work processes of designated territory to achieve operational and strategic objectives. . Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products. . Lead short term (3 to 9 months), defined scope projects. . Develop and maintain profitable relationships with new and existing customers. . Assist customers with loss prevention meetings, claims issues, and product training. . Provide training to customer and Strategic Business Unit personnel on products and services. . Provide technical advice that enables a customer to solve a problem or improve business. . Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway. . Anticipate customer needs, monitor trends in order to recommend changes. . Resolve technical issues within function or unit. Business Accountabilities . Carry out tasks, such as the preparation of customer and distributor reports, to support the implementation of projects to time and quality standards. . Assess and evaluate business processes in order to identify opportunities for improvement. . Investigate and drive research/analysis around potential business development opportunities. . Review assigned customer cases, prioritize case load and interpret established policies, applying discretion within authority limits in order to resolve customer issues. Job Requirements Required: . High School Diploma or Equivalent and 4 or more years of experience in the Sales area OR . Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Sales area AND . Knowledge of principles of sales, sales techniques, and sales terminology . Knowledge of requirements within insurance industry regulatory environment . Knowledge of Microsoft Office . The ability to be licensed to sell insurance in the states where required Preferred: . 4 or more years of sales experience . Licensed to sell insurance in the states where required . Experience analyzing financial statements