Video Teleconference Technician Sr
Vectrus
- Kuwait
- Permanent
- Full-time
ResponsibilitiesThis position description is subject to change at any time as needed to meet the requirements of the program or company.
- Operate and provide technical support in the operation of VTC equipment in support of briefings, Presentation and VTC sessions
- Provide IT support for conference room-based briefings and presentations for a 7 days/week operation.
- Provide user training to the customer in the operation of VTC equipment to include call initiation, answering and re-dialing.
- Provide diagnostics and take corrective action on large scale voice/video teleconferencing with secure switch; providing tier one technical support in evaluation of data, repair work of telecommunication equipment, and ancillary components.
- Provide support for the schedule and unscheduled maintenance of VTC equipment including but not limited to DLP and LCD projectors, flat panel displays, IP and ISDN-based VTC systems and associated cameras, and maintain manuals and wiring diagrams
- Set up and take down AV system to meet short-notice and long term requirements for AV configurations to support Video, classroom multi-media presentations, and special projects.
- Possess working knowledge of IP and ISDN-based VTC systems, equipment, and the protocols that govern them. Be able apply that knowledge in a logical troubleshooting approach.
- Assists or conduct physical cable installations for various types of equipment.
- Handle encryption materials and devices in support of classified VTC sessions.
- Ensure that PBX, VTC, and all A/V systems are in compliance with all applicable security regulations and requirements
- Minimum Qualifications: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
- Must be a U.S. Citizen
- Must be able to obtain and maintain valid Secret Clearance
- A valid driver’s license and the ability to obtain a U. S. Government Motor Vehicle Operator’s License and host nation Driver’s License, is required.
- High School Diploma
- Meets requirements outlined in AR 25-2 for NIPRNET access
- Experience:
- 1-3 Years’ experience with operation and maintenance of VTC Suites.
- 1-3 Years’ experience with operation and maintenance of PA systems.
- Must possess strong working knowledge of Military and Government telecommunications and electronic principles
- Skills:
- Excellent written and oral communication skills
- Excellent organizational and multi-tasking skills
- Computer proficiency in Microsoft Projects, Microsoft Office Excel, PowerPoint, Outlook, and Word
- Capable of effectively communicating technical information in English, both written and verbal
- Working Conditions:
- Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit.
- Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months).
- Includes some industrial production environment conditions as well.
- Physical Requirements:
- Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.
- Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.
- Must comply with all Fire and Safety Regulations and post policies.