Global Supply Chain Hub – Warehouse Manager (3PL)Based in BatamMission· The Global Supply Chain (GSC) Hub plays a pivotable role in our resilience strategy by centralizing electronic components for our strategic suppliers. Electronic components are received, stored and issued to SE plants and EMSs.· The site is located in Singapore and operated by 3PL DHL.· The Warehouse Manager’s mission is to manage the relationship with DHL and ensure the smooth fulfillment of the logistics offer at the optimum cost in line with safety regulations.Main Activities· Ensure warehouse complies with SE SERE and SPS requirements by conducting safety and 3PL SPS audits· Review at tactical level and work with 3PL to ensure right level of resources are allocated to meet workload· Ensure all processes are in compliant with SOPs, legal/Schneider requirements and documented accordingly. For each operation DHL must provide SOPs to their operators.· Handle escalations and approval relating to operations· Size warehouse to fit needs· Control warehouse on lines/manhour & overtime· Build strong partnership with 3PL· Monitor and challenge 3PL key performance indicators· Identify area of opportunities for improvement / digitalization / sustainability and deploy actions to realize them· Optimize packing operations by implementing the most sustainable solutions.· Understand the voice of customer (in this case SE plants and EMS)· Deploy actions & solutions to meet customer requirements· Monitor and guarantee inventory accuracy· Monitor IDOCs between SE ERP and DHL WMS and solve any failed ones· Be the first point of contact for DCR· Compile management reporting on 3PL performance (e.g., OTDS, DCR, BOL, inventory accuracy, inventory aging, GR processing time)· Work with Hub Asia Transport team to ensure timely shipment.· Work with Export Control Leader to ensure adherence to international sanctions and Singapore regulations· Work with and support GSC Hub Order Management team in case of shipment issuesQualificationsRequirements· SAP experience· Understanding of interface between SE ERP and DHL WMS· At least 5 years of experience in warehouse management plus preferably transport management· Business Process Improvement· Fluent in spoken and written English· Good communication skills· Team management· Able to work independently
