Spécialiste du Contrôle de la Qualité des programmes (Bilingue, 12 Mois) /Program QC Specialist (Bilingual, 12 month Contract)
Cencora
- Oregon City, OR
- Permanent
- Full-time
- Conduct quality control verifications of program related activities/services based on PQC SOPs;
- Ensure that all policies and SOPs are strictly followed and adhered to;
- Document quality control observations in approved report templates;
- Ensure quality control records are appropriately maintained, archived and easily retrievable upon request ;
- Provide quality controls to resolve observations within predetermined timelines;
- Escalate quality control critical or major issues, and work with the affected departmental management on additional investigations as required. Escalate to senior management as necessary;
- Maintain and report appropriate metrics, including, but not limited to quality control reviews to program and senior management;
- Collaborate in the creation and implementation of corrective action plan, as required;
- Actively collaborate with the program team and senior management to achieve customer requirements.
- As required, prepare for and participate in external audits;
- Implement and/or support continual process improvement related to specific Program and/or internal Cencora Canada processes as assigned;
- Participate in meetings with Programs and other supporting departments;
- Support applicable training as assigned;
- Understand and apply Cencora Canada’s Confidentiality and Privacy Agreements.
- Responsible to report all Adverse Events to the assigned units/departments
- The PQCS associate will also be assigned other duties and tasks as required from time to time.
- May be required to be on standby/ on call as part of this role.
- Bachelor of Science or equivalent in business or scientific field is preferred;
- Normally requires a minimum of four (4) years related and progressively responsible experience in a similar position;
- Minimum of 3 years experience in quality control and/or quality assurance roles, with preference to health care, pharmaceutical or CRO industry;
- Possession of quality professional certification from an established organization is an asset
- Familiarity with documentation tools.
- Demonstration of sound judgment and critical thinking skills are essential;
- Excellent organizational skills;
- Extreme attention to detail and accuracy;
- Strong analytical, proactive problem-solving and conceptual skills;
- Strong knowledge of relevant technology, tools and software;
- Demonstrate high adaptability and flexibility;
- Effective oral and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail;
- Excellent teamwork and interpersonal skills;
- Excellent relationship building skills;
- Ability to perform several tasks simultaneously and independently and to prioritize work load and consistently meet deadlines;
- Bilingualism, French/English is required.
- “The successful candidate will (requirement)/may (asset) have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.”
- Le candidat retenu aura/pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d'équipes interfonctionnelles.