We are looking for a dynamic and highly organized Operations Coordinator to support our activity and develop our Ride Hailing and taxi services in France in Tier 2 and Tier 3 cities within the Expansion team.Ride-hailingNice, France | Marseille, FranceAbout usWith over 150 million customers in 45+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!About the roleYour daily adventures will include:Registering new drivers on our Bolt platform in the cities under your responsibility, in order to meet the French regulatory requirement of meeting each driver in personCompleting management of the driver acquisition process on our platform, from prospecting new leads to conversion and registration as a driver partner on the Bolt platformImplementing operational strategies and initiatives in the cities under your responsibility to maximize the number of leads and the number of partners registered on our platformBeing a Bolt ambassador in the cities under your responsibility, and the main point of contact for drivers to support them on our platform and help them maximize their activityBeing proactive and implementing solutions to improve the efficiency of our processes, to maximize results and achieve objectivesBecoming the expert in the rideshare and taxi market in the cities under your responsibility and providing relevant information to your colleagues about the activityAssisting drivers daily to support them in their professional activityAbout you:You have a first successful experience in sales or an operational roleYou are sociable and have excellent communication skills. You can easily network with people from all backgroundsYou are dynamic and enjoy solving problems quickly and efficientlyYou have strong prioritization skills, allowing you to act with the main objective always in mindYou are organized. You deliver things on time and handle stress like James BondYou are fully proficient in French, both verbal and writtenYou have a good command of English, both oral and writtenYou are autonomous with a strong sense of responsibility, and you are not afraid to be accountable for your resultsYou are not afraid to roll up your sleeves and act quickly to implement operational initiativesYou are innovative and able to come up with creative and new ideas to face unforeseen challengesExperience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying if you feel you're the kind of person described above!Become part of our Business Operations teamWe are all about impact. Our small teams work on local and global processes in 45 countries. We build partnerships, launch new cities, bring new restaurants to our app, enable 150+ million people to commute safely, and ensure that millions of couriers and drivers can earn an income on their terms.
