Patrol
RAC
- Canning Vale, WA
- Permanent
- Full-time
- Respond to roadside assistance events, providing on-the-spot mechanical repairs and assistance to RAC members.
- Diagnose and troubleshoot a wide range of vehicle breakdowns and mechanical issues efficiently and accurately.
- Utilize your technical expertise to perform minor repairs and adjustments, including battery replacements, tyre changes, and jump-starts.
- Deliver excellent customer service, ensuring members' safety and satisfaction during stressful situations.
- Coordinate and liaise with additional resources when required, such as towing services or other specialized assistance.
- Maintain comprehensive and up-to-date records of services provided, adhering to RAC's procedures and guidelines.
- Experience as an automotive mechanic, with a strong background in diagnosing and repairing various vehicle makes and models
- Relevant trade qualification in automotive mechanics or similar field.
- Exceptional problem-solving skills and the ability to think quickly on your feet.
- Excellent communication and interpersonal skills to interact effectively with members and colleagues
- Qualified Automotive Technician
- Motor Vehicle Repairers Licence for Light vehicle repairs is mandatory.
- Valid driver's license with a clean driving record.
- A customer-centric mindset and a passion for assisting others during challenging situations.
- Be part of a purpose led organisation that gives back to the WA community
- Competitive salary and benefits package.
- Opportunity for professional growth and career advancement within RAC WA.
- Work with a supportive team in a dynamic and rewarding environment.
- Access to ongoing training and development programs.
- Company-provided fully equipped and serviced vehicle
- Member Benefits: Free Roadside Assistance and discounts on RAC products and services including Holiday Parks & Resorts, Security, Finance, Auto Services and Insurance
- Established Community Volunteering program