AV Deployment Engineer, IT Services
Amazon
- Arlington, VA
- Permanent
- Full-time
- Configure audiovisual devices remotely using scripts and deployment tools
- Configure, tune, and test audiovisual devices onsite, including: System Control Processors, Audio Digital Signal Processors (DSPs), Videoconferencing Codecs, and more.
- Modify existing deployment scripts/automation to improve or enhance capabilities and performance
- Develop new scripts or create tooling to automate tasks, and partner with another team to publish.
- Track project assignments and adjust personal schedule based on project priorities
- Plan travel and make travel bookings to support onsite project deliveries
- Communicate with Amazon AV project delivery managers on project status
- Troubleshoot and escalate system issues to Amazon AV design and engineering teams
- Communicate with external vendors including AV integrators
- Adapt to changing objectives and thrive in situations with a high degree of complexity and ambiguityAbout the team
The AV Hardware Deployment Engineering team consists of 10 Engineers globally (5 in AMER, 3 in EMEA, and 2 in APAC). This team is responsible for the final configuration and deployment of all Amazon AV systems globally.We are open to hiring candidates to work out of one of the following locations:Arlington, VA, USABASIC QUALIFICATIONS- 3+ years of IT systems or relevant commercial production environment experience
- 3+ years of technical support experiencePREFERRED QUALIFICATIONS- Experience supporting video conference and teleconference equipment
- Experience driving IT projects to completion with little supervision
- Experience with networking technology (TCP/IP, subnetting, DNS and DHCP)Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.