Front Desk Representative - Yerba Buena (SF)
Crunch Fitness
- San Francisco, CA
- $18.07 per hour
- Permanent
- Part-time
- Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
- Complimentary CPR/AED Re-certifications
- Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status
- Complimentary Crunch gym membership
- Discounts on services, products, and much more!
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Understand and follow all policies, procedures and standards
- Sell retail products (if sold at the front desk)
- Schedule member service needs
- Assist in retail, childcare, etc. desks/areas as needed
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Above position may report to Operations Manager where applicable
- Follow all policies and procedures in Employee Handbook
- Above description may be subject to change or alteration at any time
- Fluent in English
- Proficient reading and writing skills
- Good communication skills
- Strong customer service skills
- 18+ years of age
- Experience in a fast-paced environment
- Multitasking skills
- High energy and patience required
- Open availability