Training & Knowledge Manager
Emma Sleep
- Lisboa
- Permanente
- Horário completo
- You will develop, implement and deliver the global onboarding and refresher training - and strategic learning agenda for the Emma operations team.
- You will turn information into knowledge and skill for operations related standard roles by creating inspiring and engaging training materials, to exchange and actively acquire capabilities / and further develop hard or soft skills training for high-performance results teams.
- You will perform needs analyses using available data and evaluate results to continuously improve knowledge gaps and ensure a high level of employee engagement and satisfaction.
- You will develop and roll out innovative e-learning standards, methods, learning platforms, best practices.
- You will foster strong relationships with teams across Emma, leading and influencing others effectively to achieve cross-functional alignment on goals and successful projects/improvements execution.
- You will participate in chapter meetings from Emma Operations team to support engagement level, learning, and best practices sharing for further accelerating new joiners and teams' efficient knowledge path.
- You will collaborate with core teams for operations excellence improvements (Process excellence, continuous improvements and automation opportunities, and many others Emma teams).
- You will collaborate effectively with Emma People & Organizational team for a better employee experience.
- You are fluent in English. Experiences in German, French, Dutch/ other languages are an advantage.
- You are independent and ambitious in driving your topics forward.
- You are passionate about operations, learning and sleep tech products.
- You have strong communication skills, a positive, strategic, process-oriented and solution-oriented thinking.
- You demonstrated experience with change management from in-time implementation to continuous improvement.
- You have experience aligning diverse stakeholders to manage risk and change in fast-moving environments.
- You are an open-minded team player.
- You have analytical skills and learn quickly.
- You like to take on responsibility and can work independently.
- Pet-friendly environment, where you can bring your furry desk buddy;
- Discounts on our top-notch products;
- Health insurance including dentist;
- 24 days holidays / year +1 day/year at Emma (máx. 29 days);
- The opportunity to collaborate with multinational teams;
- Exciting events that aren't just team-building exercises but opportunities to create epic memories;
- All the tools you need to grow and ownership from the beginning.