Customer Service Representative

Randstad

  • Adelaide, SA
  • Permanent
  • Full-time
  • 16 days ago
  • Apply easily
Start an exciting career within the finance industry where your work is recognised and rewarded! Opportunity for hybrid work model 2 days from home once you are fully trained.
  • Make a genuine difference through the work you do
  • Be rewarded and recognised for the value you bring
  • Career progression opportunities
Some of your responsibilities will include:
  • Building and maintaining strong relationships with customers
  • Successfully providing quality resolution of disputed accounts
  • Following compliance protocols, guidelines and regulations
  • Ensuring that customer requests are actioned efficiently and effectively
  • Communicating clearly and with respect to all customers
Your skills and experience:
  • You will have the natural ability and desire to help others as well as building trusting relationships
  • Strong computer skills
  • Strong verbal and written communication skills
  • You thrive in busy, fast paced environments
  • You're empathetic, compassionate & professional
  • Ability to work in a team
  • Able to thrive in a KPI driven environment
Your benefits
  • Beautiful office in central Adelaide CBD
  • Close to public transport OR paid parking
  • In depth, thorough training will be provided with ongoing coaching & support to develop your skill set
  • A vibrant, energetic workforce with lots of fun initiatives
  • More moments to make a difference to customers
  • You will love working with them! It's more than a career!
Hours:
  • 38 hours per week
  • Rotating roster provided in advance
  • Monday to Friday - no weekend work!
Your next stepDoes this sound like something you are interested in?Simply click 'APPLY' and attach a copy of your updated CV to Emily Bridgland. Please note only shortlisted applicants will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.SkillsCustomer Service, Inbound/Outbound Call Centre Operator, Hardships, CollectionsEducationSecondary School/High School

Randstad

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