(German & English, C1) Customer Success and Production Specialist (Turkey)

İstanbul
Kontrat
Tam zamanlı

24 gün önce

Passionate about the latest trends in Tech?What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.Join our team as a Customer Success and Production Specialist and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited?Let's see what it takes.What You Will Do:

Assist with the cooperation between customers and independent photographers;
Apply the latest and greatest customer happiness practices;
Provide customer service via phone calls, emails and chats;
Communicate with developers and other departments;
Maintain and update CRM records;
Become a product expert and constantly grow.

Requirements:

Fluent German and English (at least C1);
Comfortable with using a variety of software and computer programs;
Desire to learn, research, and develop;
Strong communication skills;
Time-management skills;
Customer-oriented and responsible attitude.

Will be a great plus:

Experience with CRM systems;
Experience in customer service;
Technical background.

Benefits:

Fixed schedule (Monday-Friday 11 am-7 pm, CET);
Competitive compensation in USD;
Enjoy working remotely;
Financial and professional growth;
Paid intensive training and trial period;
Great management with no bureaucracy;
SupportYourApp Medical Policy;
Occasional business trips.

Who are we?SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.Visit our website: www.supportyourapp.comTo help us track our recruitment effort, please indicate in your cover/motivation letter where (vacanciesinturkey.com) you saw this job posting.

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