ICT Trainee

BIA Group

  • Mauritius
  • Training
  • Full-time
  • 16 days ago
Job Description available in EnglishAbout BIABIA Group is active in the sales, rentals and after-sales services of equipment intended for public works, mines, quarries and transport. BIA is present in Europe, Africa and Asia and has more than 1300 enthusiastic employees.SummaryAs ICT Trainee, you will have the opportunity to learn and work on the different stages of software development and use the following tools: Microsoft 365 (SharePoint, Forms, Power Apps & Power Automate).What will be your responsibilities?
  • Assist in the software development lifecycle (Research, Development, Testing, documentation, end user training, Migration and support)
  • Provide regular feedback to Project Manager/N+1 and ensure timely completion of assigned tasks
  • Assist to create user manuals (video/document) for support related issues or newly developed apps using appropriate templates
  • Assist in Access Management
  • Monitor ticketing tool for tickets assigned to the queue and treat tickets based on priority
  • Provide support and resolve problems to the end user's satisfaction in a timely manner
  • Monitoring of Power Automate flows and application usage
Who are we looking for?
  • Bachelor's degree in Software Engineering, Information Technology or related field
  • Proficiency in programming languages and framework (.Net, JavaScript, C#, CSS, HTML, PowerShell scripting) will be in advantage
  • MS Office Tools: word, excel, PPT
  • Fluent in English and French (spoken and written)
  • with abilities like critical thinking and concern for accuracy
What's in it for you?
  • Traineeship of 6-12 months
  • A stipend + Bus / Metro fare reimbursed
  • Kick-off your career with an extensive training program
  • A human sized company with international dimension, encouraging autonomy and team spirit
  • Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company

BIA Group