ICT Trainee
BIA Group
- Mauritius
- Training
- Full-time
- Assist in the software development lifecycle (Research, Development, Testing, documentation, end user training, Migration and support)
- Provide regular feedback to Project Manager/N+1 and ensure timely completion of assigned tasks
- Assist to create user manuals (video/document) for support related issues or newly developed apps using appropriate templates
- Assist in Access Management
- Monitor ticketing tool for tickets assigned to the queue and treat tickets based on priority
- Provide support and resolve problems to the end user's satisfaction in a timely manner
- Monitoring of Power Automate flows and application usage
- Bachelor's degree in Software Engineering, Information Technology or related field
- Proficiency in programming languages and framework (.Net, JavaScript, C#, CSS, HTML, PowerShell scripting) will be in advantage
- MS Office Tools: word, excel, PPT
- Fluent in English and French (spoken and written)
- with abilities like critical thinking and concern for accuracy
- Traineeship of 6-12 months
- A stipend + Bus / Metro fare reimbursed
- Kick-off your career with an extensive training program
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company