Machine Down Support Officer (Supply Chain)
BIA Group
- Mauritius
- Permanent
- Full-time
- Ensure parts delivery within the shortest lead time, including challenging OEM on delivery dates, looking for alternative suppliers, finding the quickest logistics route.
- Ensure customers receive clear and regular communication about their orders and other inquiries.
- Develop good communication & relationships with the logistics partners to solve regular operational issues and conduct small negotiations which might be required at an operational level.
- Develop good communication & relationships with OEMs to solve regular operational issues and conduct small negotiations which might be required at an operational level.
- Ensure follow-up of backorders with suppliers.
- Contribute to Supply Chain continuous improvement.
- Experience in Supply Chain (2-4 years)
- Customer Service (2-4 years)
- Experience in parts supply chain operations is an advantage
- Fluent in written & spoken English & French
- Knowledge of SAP and MS Office applications
- Candidate willing to work normal working hours (8h30 - 17h) & flexible hours (flexible hours: 13h - 21h, alternate weekends (13h-19h) and public holidays)
- A permanent contract
- A competitive salary and an interesting package of extra-legal benefits
- A human sized company with international dimension, encouraging autonomy and team spirit
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company
- Benefit from a challenging career opportunity with an extensive training program
- In this challenging job you get the possibility to take initiative and further develop the function