Network & Security Specialist
BIA Group
- Mauritius
- Permanent
- Full-time
- To investigate system issues and find long-term solutions to resolve same.
- To monitor, measure and report on the performance of the system, and report to the ICT Technical Manager.
- Install, configure, deploy, administer, and support necessary hardware and software for LAN and WAN infrastructures, including switches, routers, firewalls, and load balancers.
- Perform maintenance and release upgrades to all in-scope hardware and software.
- Perform analysis of LAN/WAN requirements and contribute to design of LAN and WAN architecture, integration, and installation.
- Prepare and maintain documentation of all LAN, WAN, Load Balancing, DNS, and Internet connections and configurations.
- Install, configure, and administer hardware and software systems that provide appropriate network security functionality.
- Research, evaluate, design, test, recommend, and plan the implementation of new or improved network hardware/software/devices.
- Assist in maintaining and testing business continuity/disaster recovery plans, processes, and procedures necessary to recover services in the event of a declared disaster.
- Ensure system documentation and inventories are maintained.
- Conduct security, performance and risk analysis for network and information systems.
- Ensure all assigned incidents are properly addressed in accordance with predetermined Service Levels and Incident Management processes.
- Ensure a smooth support transition from the Delivery teams to the relevant Support teams.
- Actively participate in the Problem Management process through the identification and correction of recurring issues.
- Monitor network performance and capacity and act on any inconsistencies in a timely manner.
- Ensure operational, performance, and security monitoring of all designated enterprise systems.
- Assist in the maintenance of relevant policies and procedures.
- Level 2 and 3 support on system-related issues.
- Ensure management is updated on issues in a timely manner.
- Any other cognate duties.
- Degree in Information Technology or equivalent.
- Minimum 4 - 5 years' experience in enterprise-level networking support.
- Fluent French/English (Spoken/Written).
- Experience on network and security related projects at an enterprise level.
- Knowledge in Fortigate firewalls, switching, amongst others.
- System & security technical certifications (CCNA or another network related).
- Ability to communicate and document clearly and effectively with all levels of staff.
- Apt to follow processes and guidelines, take personal initiative and observe confidentiality.
- Collaborate with internal and external vendors in a professional manner.
- A permanent contract.
- A competitive salary and an interesting package of extra-legal benefits.
- A human sized company with international dimension, encouraging autonomy and team spirit.
- Cooperate in a team with experienced and passionate colleagues within a successfully growing family-owned company.
- Benefit from a challenging career opportunity with an extensive training program.
- In this challenging job you get the possibility to take initiative and further develop the function.