IT Project Manager Travel Retail
L'Oréal
- Levallois-Perret, Hauts-de-Seine
- CDI
- Temps-plein
- Proven experience (5 years) in IT project management, preferably in a retail environment.
- Strong understanding of retail operations and the integration of technology solutions.
- Excellent communication and interpersonal skills.
- Fluency in both French and English.
- Experience in creating business needs, technical specifications, and training documents.
- Can animate business workshops and train users on new process or new applications.
- Strong problem solving, time management and organizational skills.
- Knowledge on Salesforce, MS PowerApps, PowerBI, Service Now & Azure DevOPS
- Able to perform projects in Agile mode.
- Understand technical infrastructure topics (API, Cloud based hosting, Interfaces management, batch
- Project Management Professional (PMP) certification
- Experience with SAP systems
- Familiarity with beauty and cosmetic industry is advantageous.
- Develop and maintain detailed project plans, timelines, and budgets for IT initiatives.
- Apply Agile methodologies to project management.
- Work in a product-centric environment, ensuring alignment with product management practices.
- Facilitate sprint planning, stand-ups, and retrospectives in Agile projects.
- Align project objectives with group global processes (Design Authority Boards, Privacy by Design, Domain
- Reviews)
- Collaborate with key stakeholders to understand business requirements and expectations.
- Translate business requirements into comprehensive business requirement documents.
- Analyze and Identify current Business processes to gain in simplicity & efficiency.
- Maintain effective communication channels to update stakeholders on project progress and address concerns.
- Lead and motivate cross-functional project teams, fostering a collaborative and results-oriented work
- environment.
- Coordinate with internal and external resources to ensure project milestones are achieved on time and within
- scope.
- Evaluate, select, and manage external vendors to ensure their alignment with project objectives and timelines.
- Identify potential risks and develop mitigation strategies to ensure successful project delivery.
- Proactively address issues and obstacles that may impact project timelines or objectives.
- Implement and enforce quality control processes to ensure the delivery of high-quality IT solutions.
- Conduct thorough testing and validation of systems before deployment.
- Manage external team leading all incidents & demands/enhancements managements on existing application
- scope.
- Ensure the support of the Digital & media campaigns.
- Lead audits & licenses reviews
- Manage the relationships with the Travel Retail Local IT teams & Group IT teams.