EBB Product & Program Sr Specialist O524

• Responsible to manage the alignment of product program with related policy and procedures.
• Managing the product program approval and marketing process (i.e. socialization, marketing program, KV, etc).
• Review Procedures (IO, Juknis, SOP, etc) with relatives units.
• Creatively make Product Program minimum 4 initiatives (New) and 4 initiatives (Revamp) every year, excluding Project.
• As PIC for Trade, Value Chain, Forex and Project held by TSO and product owner.
• Do traction for program performance.
• Act as the point person for all product related to loan and communication with related units.
• Enforce & drive sales team to sell EBB Lending Products.
• Contact point to guide & respond Sales Team related to EBB Lending Product & Programs.
• Responsible to Conduct regular & timely internal communication & product refreshment e.g EBB Lending Day.
• Produce & conduct refresh to Key Visual / Branding Materials for program related.
• Explore a new / fresh ideas of how to optimized /revamp/ develop attractive programs.
• Performing market research to planning competitive and attractive product program.
• Coordinate with product partners and related unit to explore existing portfolio management.
• Understand in details how to optimizing EBB revenue through enhancing portfolio pricing management as well as value proposition.
• Understanding EBB customer landscape, market research on benchmarking proposition from internal as well as external, and use the knowledge to revamp/develop/optimized attractive programs based on value proposition offering. This would also cover ensuring implementation and take up program.
• Coordinate with all the units that are related to the Product partner, map out customers, product programs and analyze to propose a better product program offerings that meet to better value propostion towards customer in EBB..

• Responsible to help Business Unit (RM) related Program, SOP, IO, Guidelines etc.
• Monitoring Program / Traction Program
• Review for Program in frequent basis (Quarterly, Yearly).

• Comply with policies, procedures, and Regulatory.
• Person In Charge in EBB Helpdesk email.

CIMB