Population Health Coordinator - Worcester, MA
UnitedHealth Group
- Worcester, MA
- Permanent
- Full-time
- Contacts patients for the purpose of achieving established outreach program goals; This may include contacting patients via telephone, email and / or direct mailings to stress the clinical importance of receiving their recommended lab work and attending their medical appointments
- At the request of a Clinician, may place lab order and / or schedule appointments in electronic medical record system
- Generates reports using Healthy Planet Registry in Epic EMR to identify patients who require additional labs to be ordered as well as identifying patients who are over - due for labs
- Consults with clinicians to determine required population reports and / or patient lists for analysis and outreach
- Communicates and collaborates with care coordination staff to optimize patient care, and supports patient care plans by assisting with linkages to, coordination of, and monitoring identified service needs
- Recognizes and reports data inconsistencies, gaps in performance, and opportunities to improve results to appropriate personnel
- High School Diploma / GED
- Ability to travel up to 10% of the time
- Ability to work any shift between the hours of 8:00 AM - 4:30 PM EST from Monday - Friday
- Must be 18 years of age OR older
- Microsoft Office Suites
- Proficient with data manipulation, including the ability to develop spreadsheets, build data tables, and extract data
- Proficiency with electronic medical record systems
- Knowledge and understanding of medical terminology
- Reside within a commutable distance of 100 Front Street, Worcester, MA, 01606
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service