Operations Support Administrator

BGIS

Sydney, NSW
Permanent
Full-time

22 days ago

Job Description:The RoleThe Customer Service Coordinator / Operations Support Administrator will liaise with the service team and Site Management to support tasks such as PPM and Reactive Allocation, Tracking, Reporting and Escalating; timesheet review and reporting and service P.O management.This role is based in Williamtown, NSW.

Support the Finance and Accounts Team
Complete the maintenance co-ordination / allocation of tasks such as Planned Maintenance and Reactive Maintenance across multiple services and contracts ensuring the successful and complete lifecycle of tasks within the CMMS systems
Ensure the quality of the data and records pertaining to assets and maintenance, keeping records updated
Operate the internal helpdesk line, answering calls from engineers and client service desk and updating tasks as required
Closing out work orders, enter close off number & perform necessary checks to move PO to Approved by Team leader status
Liaising with technicians day-to-day to ensure SLA performance is to KPI
Ad-hoc administrative duties

Skills and Experience

General knowledge of maintenance activities
High level of computer skills, specifically within Microsoft Excel and ability to learn new programs
High level written and verbal communication skills
Desirable - Training in an OH&S, QA and environmental related discipline

BenefitsBGIS offers Career Development opportunities through Career Boost Program, excellent Company Benefits and an exceptional Employee Recognition Program.

Opportunity for Career Progression
Training Provided
Supportive Team Environment
Multitude of Employee Discounts
Paid Volunteer Leave
Paid Parental Leave

CultureAt BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.About UsBGIS has over 8000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate and technical services. We are focused on delivering innovative service solutions for our clients.Our organisation manages more than 30,000 facilities, including corporate offices, universities, schools, hospitals and stadiums, and we are regarded as a world leader in the management of data centres and other critical environments. Our clients come from a diverse range of sectors, such as Defence, Healthcare, Government, Higher Education and Utilities.Further information is available at apac.bgis.com

BGIS

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