Our Vision.SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.Our Profile.We design, build, install and operate offshore floating facilities for the offshore energy industry. As a leading technology provider, we put our marine expertise at the service of a responsible energy transition by reducing emissions from fossil fuel production, while developing cleaner solutions for renewable energy sources. More than 7,000 SBMers worldwide are committed to sharing their experience to deliver safe, sustainable and affordable energy from the oceans for generations to come. Together, we are driving progress forward in a#OGJSROLE PURPOSESupport and maintenance of the Fleet Personnel ToolsTechnical and Functional point of contact for the business related to processes managed through Fleet Personnel ToolsWork closely with other subject matter experts to ensure data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities.Support system upgrades, patches, testing and other technical projects as assigned.ROLE DESCRIPTIONFunctional End user support: understand tool functionalities and processes managed in the tool, propose solutions and actions, communicate to End Users on progressFollow up on user Tickets: through ServiceNow and (if applicable) internal trackerManage access to the Fleet Personnel Tools: user lists, accesses, and permissionsSupport on End User familiarization trainingSupport the Fleet Personnel Process and Tools team on the creation of learning material for the Fleet Personnel ToolsManage updates/configuration of the Crew Management ToolTool related communications: communication to End Users on tool maintenance or updatesSupport the Digital Fleet Personnel Analyst with technical integration to other applications, in collaboration with ITSupport end users through technical enhancements developments, testing, and implementationPropose solutions/reviews to existing (crewing) processesROLE REQUIRIMENTSPrevious successful experience with End User support, preferably related to HRIS / Crew Management ToolsProven trouble shooting capabilities and problem-solving mindsetAble to work in an environment with frequent changes to tasks and prioritiesAble to effectively communicate with stakeholders in different layers of the organizationKnowledge of crewing operational processes and practices is a plusFluent EnglishGENERAL INFORMATIONSBM Offshore N.V. is a listed holding company that is headquartered in Amsterdam. It holds direct and indirect interests in other companies that collectively with SBM Offshore N.V. form the SBM Offshore Group (“the Company”). For further information, please visit our website at . The companies in which SBM Offshore N.V., directly and indirectly, owns investments are separate entities.SBM Offshore is proud to be an Equal Employment Opportunity and Affirmative Action employer. SBM Offshore does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
