The qualifications outlined below encompass the expertise, competencies, and/or proficiencies required to effectively fulfill these responsibilities:Proactiveness & emotional intelligenceDemonstrates a positive and enthusiastic demeanor.Possesses outstanding English verbal communication abilities.Exhibits excellent active listening skills.Capable of working autonomously and collaboratively within a team setting.Proficient in employing techniques such as establishing rapport, conducting needs/values assessments, persuasion, negotiation, and closing deals.Demonstrates analytical aptitude.Exhibits a high level of English typing speed and accuracy.Displays curiosity and a strong inclination for learning.Proficient in computer usage.Adaptable to working under pressure and meeting deadlines.Displays cross-cultural awareness.Prioritizes customer satisfaction and adopts a problem-solving approach.Responsibilities & ContextThe fundamental responsibilities encompass, yet are not restricted to, the subsequent:Providing comprehensive customer service from beginning to end.Ensuring the quality assurance of services provided by stakeholders.Guaranteeing punctual service delivery consistent with Noram Tech's brand commitments.Generating revenue from clientele.Facilitating coordination among various teams.Staying updated on company information and resources.Remaining abreast of the company's service strategies.Participating actively in all team meetings, workshops, and training sessions.Establishing and evaluating performance objectives on a regular basis.Skills & ExpertiseFriendly and responsive Good communication and negotiation skills. Good Skill in English in Written and Spoken Problemsolving and decision making Proficient in MS Office applications.Compensation & Other Benefits
Weekly 2 holidays, Performance bonus, Over time allowance
Festival Bonus: 2
Employment StatusFull TimeJob LocationDhakaJob HighlightsNight Shift: 6:30PM to 3:00AM (Negotiable); Please apply only if the mentioned shift time suits youRemuneration can be adjusted for exceptional candidatesRead Before ApplyPlease make sure to submit your updated resumeYou can also send in your resume to noramtechbd@gmail.comCompany InformationNoram Technologies Bangladesh Ltd.Address:House: 4, Road: 2, Block: F, Banasree Dhaka, BangladeshReport this Job / Company (রিপোর্ট)এই চাকরির জন্য বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য দিলে অতি সত্ত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যাক্তি / প্রতিষ্ঠানকে অর্থ প্রদান করতে বিডিজবস কাউকে উৎসাহিত করেনা। কোন প্রকার অর্থ লেনদেনের দায়িত্ব বিডিজবস বহন করবে না।