Mastercard SessionM Campaign Analyst
Mastercard
- São Paulo - SP
- Permanente
- Período integral
The SessionM Mastercard Team is looking to hire a Campaign Manager based out of Sao Paolo to support our LAC Loyalty clients in the region. The SessionM campaigns team is the group responsible for managing our client environments and execution out of the SessionM platform. The team is responsible for the day to day management of our clients software and loyalty programs. We work in many consumer facing spaces such as retail, QSR, fuel rewards, and many more.2. Role
- Configure, test, track, and optimize client campaigns (including but not limited to offers, behavior logic, push notification, SMS, email, and other communications) • Serve as the owner of the brand’s B2C promotions and communications through the SessionM platform • High attention to detail and proven ability to manage multiple, competing priorities simultaneously • Proven ability to think strategically and execute methodically • Collaborate with internal delivery teams (creative, messaging, analytical, engineering) to execute deliverables according to project timelines • Develops day to day working relationship with internal and external stakeholders • Monitor performance of campaigns and overall program health • Identify trends in engagement and offer recommendations to satisfy program KPIs • Accountable for enablement: product demos, trainings, documentation, and delivery support • Appropriately escalate bugs, account issues and requests • Become a systems expert and participate in UAT • Offer ongoing suggestions for process improvements • Pull and review internal client reporting as necessary • Be able to manage, ideate, and execute on client’s campaigns calendar To be successful in this role you will need: • A level head, able to prioritize conflicting deadlines and projects under pressure • Accountability, stand up for your work • Self-starter; be able to effectively operate in a fast-paced environment • Strong organizational skills
- Bachelors Degree • Experience working in a SaaS, brand, or media/agency setting • Experience working with clients • Comfortable providing strategic recommendations or navigating objections • Strong attention to detail • Proactive, forward thinking, methodical planning, Be able to weigh future effects of a decision • Excellent verbal and written communication skills • Able to collaborate alongside cross-functional partners • Loyalty provider experience is a plus, SQL experience strongly preferred