Assistant Community Manager - St. Croix
CRM Residential
- Virgin Islands
- Permanent
- Full-time
- Comprehensive Health Coverage
- Retirement Savings with employer contribution
- Bonus Potential
- Paid Time Off (PTO)
- Company Paid Holidays
- Process recertifications in accordance with HUD requirements, Section 42 of the IRS and Community Realty Management Procedural Manuals.
- Maintain and update resident files in accordance with CRM Residential procedures.
- Assist the Leasing Agent on showing ready apartments.
- Interviewing applicants, sending out the necessary forms for income verification and processing application package for approval and informing new applicants of requirements for residency.
- Assist with scheduling appointments including interviews, lease signing for move INS.
- Assist with incoming telephone calls, receiving and stamping all incoming mail.
- Purchase of all office supplies for the administrative operation of the property and process purchase orders for payment in the absence of the Property Manager.
- Maintain an inventory of all required forms and keep them up to date according to Community Realty Management instructions.
- Assist the Community Manager with program activities as necessary, and/or Resident Meetings.
- Collect and process all payments for rent, late charges, damages, late fees and other approved charges. Follow through with the actions on the timeline including legal proceedings for non-payment.
- Responsible for daily deposits of rents and faxing required documentation to the Accounts Payable. Directly responsible for the accuracy of the rent rolls.
- Responsible for the daily filing of all personal correspondence or resident’s files.
- Monitor the office and maintenance staff in the absence of the Community Manager.
- Refer residents, as necessary, to other agencies which might be better able to offer assistance.
- Develop and implement a continuing program of activities with and for apartment residents, including special events and ongoing instructional and recreational activities, such as the Neighborhood Network Center.
- Supervise Leasing /Administrative Assistant and monitor various reports for timeless and efficiency.
- Submit timely and accurate reports to CRM Residential such as but not limited to, Weekly Activity Reports, Time Sheets, Collection Activity Report, Recert Report, etc.
- Assist in month end closing by following check list provided by CRM Residential. Review the accuracy of the monthly reports.
- Assure that timeline is followed and that letters to delinquent residents are processed and mailed in accordance with timeline.
- Attend training as requested by CRM Residential.
- High School diploma; Degree in business, management or real estate preferred.
- Previous experience in property management or real estate. Experience level may vary due to the special needs of the property. Working knowledge of industry standards and regulations.
- Experience with Rural Development Properties
- Excellent written and verbal communication skills
- Strong organizational and project management skills
- Ability to work independently and as part of a team
- Passion for building and engaging communities
- Valid driver's license and reliable transportation
- Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred