Field Application Scientist - EMEA
Danaher
- Toulouse
- CDI
- Temps-plein
- Pre-sales: Play an active role within the commercial team, to promote Nanomedicine line of products, manage leads and prospects, develop opportunities, contribute to team spirit, and improve account penetration. Attend and provide high level technical expertise at trade shows and conferences. This role should be able to evaluate a customer's process to identify solutions and provide the necessary tools, information and support to obtain additional sales and identify new opportunities.
- Develop and maintain positive relationships with customers, especially focusing on a network of key decision makers. As a team, set quarterly priorities in your territory to achieve defined business goals. Contribute to key account plans managed by the Account Management team.
- Develop a strong working knowledge of Cytiva's Nanomedicine and Non-viral RNA delivery products and services, a detailed understanding of applications utilized by our customer base, as well as a strong working knowledge of the features and benefits of competitive products. Sustained evaluation or awareness of competitor activities and innovations within the marketplace generally. Develop a working knowledge of funding, market dynamics & end-user needs. Provide/facilitate efficient communication on strategic and competitive customer feedback to Marketing and Product Development teams.
- Coordinate and conduct on‐site and in‐house customer training courses. Provide technical sales support by conducting applications‐based seminars and product demonstrations. Provide applications / technical training to the sales team.
- Provide phone, email, and in‐person customer applications support, including troubleshooting issues related to user's technical skills, application, and instruments. Interpret customer needs and identify if the responsibility for a problem resolution falls to sales personnel, engineering, or other company personnel.
- Master's Degree in Biotechnologies, Genomic Medicines, Nanomedicines OR equivalent field experience
- 3+ years of applications or lab experience in a nanoparticle formulation, drug delivery, or cell biology required. Skilled in troubleshooting instrumentation, and applications.
- Demonstrated superior problem solving and interpersonal and account management skills in a commercial environment. Demonstrated aptitude towards the selling process and a proven team player.
- Strong communication skills and experience delivering scientific presentations. Demonstrated technical writing ability.
- Understanding of customers’ key business drivers. Ability to work independently and a self starter with a drive for customer satisfaction.
- Ph.D. and strong nanoparticle formulation background preferred
- Must be able to travel 50% in EMEA