Business Analyst
Popular
- San Juan, PR
- Permanente
- Tiempo completo
- Design and support business solutions.
- Understand and interpret business requirements and translate them into technical solutions.
- Develop a strong understanding of the end-to end reporting processes, including production critical path and dependencies on associated business processes, to identify gaps and opportunities for improvements and then specify changes
- Ensure adherence to development standards to ensure fit for purpose solutions delivered that are robust and where necessary scalable.
- Elicit User Stories - Conduct interviews, workshops, focus groups, brainstorming, observations, and surveys/questionnaires with stakeholders to determine the requirements needed for a new project.
- User Stories Handshake - Coordinate and document the acceptance and understanding of all stakeholders including the vendors with the Business Requirement Document.
- Gain detailed understanding of current capabilities, gaps and opportunities streamlining for efficiencies and improving customer experience. Help create competitive differentiation for Popular Inc.
- At least 3 years of Banking experience in either Business Analysis, Data/Analytics, Product Management or Operations.
- Proficient in planning discovery activities, mapping business processes, eliciting requirements, and writing user stories.
- Strong written and verbal communication skills and proficiency of MS Office suite is a must - in particularly in Visio, Excel, Word and PowerPoint
- Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
- Salesforce implementation experience across the whole Software Development Lifecycle (SDLC) is a plus.
- Experience in managing projects and cross functional initiatives is a plus.
- Experience working with development teams is required.