Senior Platform Architect
ServiceNow
- Roma
- Tempo indeterminato
- Full time
- You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions.
- Be an architectural advisor across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
- Provide a variety of architectural knowledge across multiple workflows.
- Develop relationships with CoEI and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
- Translate goals to outcomes into a customer roadmap.
- Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
- Engage with the customer's Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer's core applications.
- Manage technical governance, and a delivery operating model and governance.
- Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.
- Support the sales effort by scoping and estimating the engagement and change orders.
- Be an active contributor of leading practices and expertise related to the ServiceNow Impact platform.
- 8+ years of progressive experience as part of a professional services organization
- Service Management consulting experience
- Success driving complex issues through analysis and resolution
- Industry domain expertise
- Large program experience leading architecture and design
- Enterprise architecture experience
- Cloud application technology experience
- ServiceNow certifications in aligned workflow
- Ability to travel
- Right to work in the EU