Alternance/Apprenticeship - Consumer Experience Assistant EMEA
Estée Lauder
- Hauts-de-Seine
- Stage
- Temps-plein
- Identify best practices within our brands and markets, but also outside of the company
- Develop an understanding of key consumer battlegrounds including Millennials and Gen Z consumers, and unlock key consumer insights in the cosmetic area but also other ones
- Create guidelines and playbooks to cascade all of our recommendations and tips to the brands/markets
- Organize store visits-Support the transition to a new reporting tool as well as the day-to-day enhancement of our reports
- Analyze the performance of all our Loyalty program in EMEA and all Make-up services.
- Create monthly reports to share with our stakeholdersEscalate all the bugs and identify enhancements on our data platforms.
- Support the right activations of omnichannel initiatives (help build advertising campaign)
- Identify best practices in terms of promotion (on the websites and in store) within our brands and markets, and outside the ELC CompanyCreate guidelines and playbooks to cascade all of our recommendations and tips to the marketing teams (in EMEA region and in the affiliates)
- Identify low and best performers on our main KPIs.
- Help low performers implement actions to improve the performance and chase the executionBe involved in the preparation, implementation and monitoring of workshops with affiliates
- Work on enhancements projects in partnership with technical and business teams (Revamp of loyalty programs for example)
- Creative
- Consumer oriented
- Great analytical skills
- Great communication skills
Job: Online / E-Commerce
Primary Location: FR-IDF-Hauts-de-Seine
Job Type: Internship
Schedule: Full-time
Job Number: 244579