German speaking Customer Experience Specialist
Bespoke Recruitment
- България
- Permanent
- Full-time
- Fulltime role with standard working hours Monday - Friday from 10:00-19:00
- Salary: 3600 BGN gross
- Competitive salary with monthly performance-based bonuses
- Convenient office location, close to bus stations and the metro
- Comprehensive initial training and onboarding (fully paid by us)
- Health and Wellbeing initiatives
- Relocation support if needed (accommodation and travel expenses)
- Excellent communication skills (German and English)
- Fluency in German (C1, C2), both written and verbal
- Advanced knowledge of English, both written and verbal
- Work experience in a customer experience center is an advantage
- Good typing and computer skills (MS Office applications)
- Be organized, have decision-making and analytical skills
- Team player with a great attitude
- Answering queries by clarifying the customers' requests via phone, e-mail and social media using your German language skills
- Typical cases would include delivery issues, questions about product and content, reimbursement and refund, payment methods.
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