Control Room Supervisor
Robinson Services
- London
- £15.34 per hour
- Permanent
- Full-time
- Oversee staff training, performance, disciplinary and other operational aspects
- To ensure compliance with all statutory and relevant company and client policies
- Management of operational roster, absence reporting and other operational documentation
- Maintenance of all records and logs such as patrol logs, CCTV checks etc
- Reporting of incidents and training security team personnel on how these reports should be recorded and escalated
- Coordination of appropriate responses to emergencies and incidents
- Performance reviews of security team
- Monitoring access control & CCTV
- To own and deliver the range of security services required to meet/exceed the Customer requirements and add valued support to the management and delivery of the operational services
- To enhance the relationship with the customer and ensure the appropriate and timely response to all security issues and events
- Frontline SIA licence - Door Supervision/Security Guarding and CCTV Licence
- First Aid desirable
- Substantial operational security experience
- Good oral and written communication skills
- Good technical knowledge as well as the ability to multi-task
- Be able to work under pressure whilst keeping calm and in control
- Paid holidays
- Pension plan
- On-going training
- Progression opportunities
- WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards
- Access to HSF - a health cash plan and personal accident benefit with added services