Collections Analyst

  • Accra
  • Temporary
  • Full-time
  • 2 months ago
A Reputable Multinational CompanyJOB PURPOSE:The successful applicant shall be responsible for managing and collecting all the outstanding accounts receivables from clients and customers. The role reports to the Collections Manager.ROLE SPECIFIC REQUIREMENTS:
  • Increases cash by collecting all current revenue while ensuring that aged debt exceeding 90 days does not surpass 5%.
  • Contributes to curtailment of Bad debts through faster & higher collections.
  • Ensures that on a monthly basis, all customers in their respective base receive their bills and are set up on ebilling.
  • Meets retention targets through customer issue resolution.
  • Ensures 100% of dispute resolution before the next billing cycle from the month raised.
  • Ensures adjustment & reconciliation to be completed before the next bill cycle from the month raised.
  • Works with Account Managers to ensure that all terminated accounts are stopped from billing and adjustments passed.
  • Ensures the dunning process is strictly followed and defaulters are disconnected on all synced platforms.
  • Ensures accurate reporting of collections from customers.
  • Prompt logging of Payments made by customers.
PERSON SPECIFIC REQUIREMENTS:
  • Possess strong communication skills both verbal and written adaptable to all levels of management.
  • Strong organizational skills and ability to prioritize workload.
  • Possess a high degree of initiative, drive, confidence, and ability to enjoy a fast-paced work environment.
  • Professional, flexible, and team-oriented.

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