Manager, Business Process Automation Analyst
Changi Airport Group
- Singapore
- Permanent
- Full-time
- Collaborate with business users and stakeholders to understand business processes and current & anticipated outcomes.
- Organise and lead discussions to drive continuous improvement initiatives.
- Translate business requirements into workable technical specifications, while ensuring scalability, security and maintainability. Proposed solutions must be aligned with the organization's IT policy.
- Prepare wireframes, AS-IS & TO-BE process and solution design documentation.
- Assist in defining test scenarios based on requirements. Work with developer and business users to ensure that the automation is thoroughly tested and meets business needs before deployment.
- Assist the Team Lead in project planning and monitoring project progress. Propose immediate response action to mitigate potential risks or delays to project.
- Prepare and present business cases as and when necessary.
- Stay updated with the latest advancements in AI / RPA technology, tools and industry best practices.
- Identify automation opportunities and propose continuous improvement to existing processes with latest developments in AI / RPA technology.
- Carry out any other duties and responsibilities as assigned.
- Degree in any discipline, preferably in Information Technology / Business Systems or Finance disciplines.
- At least 3 years of working experience in leading solution design and project management of automation projects. Experience in AI projects is a distinct advantage.
- Deep appreciation of Finance processes and compliance with audit requirements.
- Understanding of existing digital technologies in Robotics & AI areas as well as the capabilities of each technology tool.
- Familiarity with Microsoft offerings and UiPath is a distinct advantage.
- Strong problem-solving skills and ability to think out of the box.
- Ability to appreciate the importance of UX sensibilities.
- Ability to work independently and collaborate effectively with stakeholders.
- Team player with a willingness to share knowledge and learn from others.
- Excellent interpersonal and communication skills.
- Ability to multitask in a dynamic and fast-paced environment, manage change, and tight deadlines.
- Ability to adapt to changing project requirements and priorities, maintaining a high level of efficiency and work quality.