RETAIL INTERNSHIP PROGRAM - FIRENZE

Fendi

  • Firenze
  • Formazione
  • Full time
  • 1 mese fa
PositionThe Fendi Internship Program is intended to offer to the students a real-life business situation that provide learning opportunities and educational experiences to prepare themselves for their future career.DescriptionThe Retail Intern’s main objective is to develop a strong retail luxury approach by being involved in the dynamism of a store environment and by learning discovering the excellence of the customer experience.TimeframeThe Internship has a duration of 6 months starting from June 2024.Special projectSupported by their Store Managers, the intern will also have the chance to lead a dedicated project directly linked to the store key priorities.This project will be an opportunity to deep-dive into the recently acquired learnings in addition of the academic learnings gained during the studies.Main Responsibilities
  • Supported by a dedicated Senior Client Advisor, you will be part of the Store team and be involved in all daily salesfloor activities.
  • You will acquire clienteling skills and enhance your approach to the selling ceremony.
  • You will provide an excellent customer experience in line with the Maison vision and mission.
  • You will be responsible for customers’ satisfaction and able to manage sales according to store expectations.
  • You will proactively identify and properly frame customers’ issues and requests.
  • You will be a support for customers’ data collection and data enters.
  • You will contribute to the store team to achieve specific targets.
  • During the project timeline you will take over project responsibilities and get the chance to contribute to innovative ideas to drive the sales success and activate new sales potentials.
  • You will conduct sales analysis, markets and competitors’ analysis and come up with new ideas and proposals.
Profile
  • Degree in Business Administration / Economics / Marketing / Communication / Design /, Fashion & Luxury
  • High interest for retail and luxury, experience in luxury goods will be a plus.
  • Proactivity and problem-solving skills
  • Great team player in a multifunctional team
  • Creative, innovative, and strong analytical skills
  • Accuracy and attention to detail
  • Excited about new challenges
  • Fluent in English and Italian. Any additional language is appreciated.
Additional informationLVMH is committed to non-discrimination and respect of each person’s singularities. We recognize and recruit all types of talent

Fendi