Senior Cloud Expert Engineer
Acronis
- София
- Permanent
- Full-time
Responsible for building and maintaining strong relationships with customers able to thrive in the ever-changing work environment
Stay abreast of the latest changes, trends and technological advancements in the industry (Cloud, Storage, Virtualization, Business Applications, etc)
Maintain deep knowledge of Company operations to support client requests effectively
Interact with various departments to analyze and resolve problems
Provide technical advice to junior staff members and review technical results, evaluations and analyses
Provide for the development of junior staff within the work group through mentoring and technical guidance
Develop documentation regarding installation, upgrades, support, and compatibility issues.
WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)2+ years of experience in an L2-L3 technical support or system administrator role.
Technical skills must include:
Windows Server- gather and analyze various Windows logs and dumps, application level troubleshooting with Procmon and Process Explorer.
Linux/UNIX- application and configuration management; RHCSA as a baseline; CLI power user
Networking- Packet, performance, routing, connectivity analysis and troubleshooting skills (ability to work with Wireshark, tcpdump, iperf; experience with deploying and configuring services like DHCP, DNS, L2TP/IPSEC/Open VPN, HTTP servers)
Virtualization expertise- deploying and managing at least one of various enterprise-grade hypervisors such as, VMware ESXi, Microsoft Hyper-V, KVM, and Virtuozzo.
Good communication skills and customer service focus.
Fluent English (both written and verbal) is mandatory. Additional languages are a plus.
Passion for troubleshooting and ability to come up with efficient solutions for unordinary issues.
DESIREDCoud/AWS/Azure - Experience working with Cloud solutions or in Cloud software Support Team
Business applications- MS Exchange, MS SQL, MySQL, Oracle DB, Citrix XenApp
Security expertise - Knowledge of Cyber Security threats assessment and mitigation (black-box/grey-box/white-box testing, patch management, malware detection
WHO WE AREAcronis is revolutionizing cyber protection by integrating backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment-physical, virtual, cloud, and mobile-all at a low cost.Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis is truly a global organization with more than 1,900 employees in 33 locations in 18 countries. Its solutions are trusted by more than 5.5 million consumers and 500,000 businesses, including 100% of the Fortune 1000 companies. Acronis products are available through 50,000 partners and service providers in over 150 countries in more than 30 languages. Acronis is in an exciting phase of growth and expansion, recently receiving a $250 million investment from CVC Capital Partners, bringing the total valuation to more than $2.5 billion.WE OFFERAttractive remuneration
Public Transport
Support Multisport card
Additional Health & Dental insurance
Annual paid leave of 25 working days
Free fresh fruits in the office
Free drinks (Coffee/Tea/Water)
Free parking slot
Tickets for conferences and seminars
Challenging atmosphere and interesting projects
Future career development in a multinational company
Offsite events and parties
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.Изисквания към кандидатаЕзикови познания:Английски езикТрудов опит:Ние предлагамеВид заетост:Пълен работен денСрок на заетост:ПостояннаКатегория:ИТ и Компютърни специалистиДържава:БългарияНаселено място:Гр. СофияАдрес:гр. София, ул. Сан Стефано 22, ет. 3Дата:1.Май.2024Организация:AcronisОрганизация:Фирма/Организация Директно търсеща служителиДетайли за организацията:Повече информация за Acronis може да получитеВнимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.
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