Software & Site Positioning Specialist - SITECH Metro Northeast
H.O. Penn
- The Bronx, NY
- $75,000-90,000 per year
- Permanent
- Full-time
- Medical/Dental/Vision Insurance
- Wellness Program
- Simple IRA
- Holidays and PTO
- Company provided cell phone, laptop, and vehicle.
- Strong mechanical aptitude and technical acumen
- Experience with Site Positioning Systems/Trimble Software/Surveying highly preferred
- Training experience highly preferred,
- Strong communication, presentation, writing, analysis, & organizational skills required
- Clean and valid driver’s license required
- Successfully provide training and support for Trimble Software Survey products. This includes Trimble Business Center, RTK GPS and Robotic Instrumentation.
- Market, coordinate and facilitate multi-day Trimble Business Center and SCS900 classroom training sessions at various locations throughout SITECH's territory.
- Develop and communicate training calendar/schedule in a timely manner.
- Achieve and maintain factory certification as a Trimble Certified Trainer for Business Center software as well as SCS900 software.
- Become and remain a technical expert/resource for SITECH and its customers.
- Provide customer support on all guidance and software products, providing phone support as well as on-site troubleshooting as required.
- Provide support for in-house and field service personnel on all guidance and software products, providing phone support as well as on-site troubleshooting as required.
- Keep informed with new product updates and send relevant information to the appropriate internal and external individuals or groups.
- Work as technical liaison to the sales force to promote sales activities and facilitate deal closings for Trimble software and site positioning systems.
- Provide one-on-one customer training sessions for Software and Site Positioning Systems upon delivery of new product to customers.
- Identify and prioritize training needs for key customer accounts and determine best delivery methods (Instructor Led, WebEx, Trimble Personnel Involved, etc.)
- Assist sales force through following up on leads for software and site positioning systems.
- Attend and actively participate in all Open House events and trade-show events throughout SITECH's territory.
- Collaborate with Cat Dealer Sales Reps to develop relationships for profitable growth.
- Strong mechanical aptitude and technical acumen required
- Experience with Site Positioning Systems / Trimble Software / Surveying highly preferred
- Training experience highly preferred
- Strong communication, presentation, writing, analysis, & organizational skills required
- Physical demands include walking, climbing, bending and lifting
- Proficiency in PC use, including MS Office & ability to learn new PC Applications
- Must possess a valid driver’s license and be able to travel regularly (some overnight)
- Standing and walking
- Lifting (up to 60lbs.)
- Carrying (up to 50lbs.)
- Push/pull (up to 80lbs.)
- Sitting, rotation, and forward bending (sitting and standing)
- Hand coordination and reaching
- Grip (30lbs. with both hands, 80lbs. with preferred/single hand)
- Foot pedal operation
- Crawling, low work (kneeling), and awkward positioning
- Outdoor work (as required)