Customer Service Engineer
Randox Laboratories
- Puerto Rico
- Permanente
- Tiempo completo
- Servicing and maintenance of medical devices and related products within Puerto Rico.
- Maintaining service and maintenance records according to the Service Department Procedure.
- Providing direct support to end users within Puerto Rico.
- Services include but are not limited to; preventative maintenance and emergency breakdown repair of analysers in the field, installation, commissioning and set up of analyser equipment, providing direct support to the End User by telephone and email.
- International travel may be required on occasion.
The Candidate:
Essential:
- Possess excellent communication and organisational skills, both written and oral.
- Ability to work effectively with others to establish and maintain good working relationships with internal departments and customers.
- Relevant Engineering Qualification or equivalent accredited apprenticeships.
- Be available for travel within the region of the United States and, on some occasions, South America.
- Computer literacy.
- Experience in computer hardware.
- Experience in a variety of medical instrumentation.
- Experience of engineering.
- Experience with clinical chemistry analysers and applications knowledge.