Duty Manager
Dalata Hotel Group
- Limerick
- Permanent
- Full-time
- Oversee the operations of the Hotel.
- Ensure quality and standards are met consistently.
- Anticipate guest needs, and proactively manage their expectations.
- Assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.
- Ensure prompt resolution of customer issues.
- Have full knowledge of the hotel and all departments.
- Have previous supervisory experience within the Hotel or Hospitality Industry.
- Possess excellent customer service skills
- Have a passion for their role within the Department
- Have a mature and pleasant manner for dealing with customers and team members alike
- Be capable of excellent upselling all areas of the Hotel, and other hotels in the group.